What is full-service web hosting?
"Full-service" can refer to a variety of services offered in addition to providing web space, transfer, and emails for a web site. For example, it could be 24/7 toll free phone support, web design services, or web site content maintenance services.
What are the numbers listed under "space" and "transfer"?
Space is the amount of "stuff" you can put on your web site. Available space is usually listed in megabytes (MB, millions of bytes). Single letter takes up one byte. HTML files are usually rather small (this file is about 25,000 bytes) but pictures and programs can get quite big. Your scripts, emails and stats will also take up space on your host.
Transfer is the amount of "stuff" that visitors to your site can download before you reach your monthly limit. Transfer is usually listed in gigabytes (billions of bytes). After the transfer limit is reached for the month, you will need to pay extra for additional transfer at higher rates. For example, if an average visitor to your site views 3 HTML pages of 20 KB (thousands of bytes) each and 8 small embedded pictures of 10 KB each, and you get 500 visitors per day, you will require at least (3 * 20 + 8 * 10) * 500 * 30 = 2,100,000 KB = 2.1 GB of transfer per month.
How do I pay for web hosting?
The methods of payment which are accepted depend on each individual host. Almost everybody accepts credit cards such as Visa and MasterCard. Vast majority of plans require periodic (usually monthly up to yearly) payments.
Can I use Java applets, JavaScript, and Flash pages on my site?
Yes. Those are client-side technologies, so the host doesn't have to do anything to support or enable them. Any browser (such as Internet Explorer or Netscape) that supports them is enough, so any host will do. It doesn't matter whether Java or Flash are listed among the plan's features, they are supported by default.
Should I use a UNIX (Linux, SunOS, BSD, etc.) or Windows NT (Windows 2000) based server?
Which operating system you decide to use should depend on what features you need. For example, if you are already using IIS, ASP, VBScript, Windows Media, Microsoft Access, Microsoft SQL Server, or Visual InterDev, and you don't have the time to learn Unix-based solutions, you'll have to choose a Windows NT or Windows 2000-based host. Just because your desktop is Windows-based doesn't mean you should use a Windows host. You may notice that Linux-based operating systems and Apache Web servers are most common among web hosting companies. This is due to Apache's many shared-hosting features, a good track record of stability and performance, and because Linux and Apache are free. In addition to cross-platform products like Java or Cold Fusion, it is also possible to find hosts that run unusual combinations that for example let you use Apache on Windows NT or ASP on Linux.
Even if you use FrontPage and its extensions for your site design, you can find many web hosts that will support these extensions on a UNIX system using our Advanced Search page.
How much data transfer will I need?
You can figure out how much data transfer you will require by estimating your average page size (including graphics!) and multiplying it by the number of page views you expect to have in a month. For example: with an average page size of 50 KB, and around 2000 page views per day, you will transfer an average of 3 GB per month. In this case, you should get a plan with 4 to 5 GB of data transfer limit per month, so you don't have to worry about overstepping your account's limit, which may cause extra per GB transfer charges.
Can't I just get a DSL line or a cable modem and host the site or my own computer?
Sure, you could do that, but it's not a good idea for several reasons. First, a vast majority of ISPs won't let you legally use a residential cable modem or a DSL line to host a public server. You would have to get a more expensive business package. Second, ADSL and cable lines usually have lower upstream bandwidth than downstream bandwidth, so your site may appear to be sluggish under heavy traffic. Third, DSL and cable lines have a much lower reliability than dedicated T1 or better lines. Fourth, you wouldn't have the benefit of data security, data backup, UPS power, or technical support that a host can provide.
Do I need stats?
Probably not. If you can access raw logs, you could download them and analyze them on your home computer with a stats program yourself. However, the log files can get quite large for popular sites, so having the server analyze them may be more convenient. You could also use a service like Web Trends, theCounter.com, or Site Meter to get more detailed stats on your users than any host's stats program can provide.
My site is database-driven and uses 50 GB per month in transfer. Can I simply use a host with an unlimited transfer plan for $10 per month?
No. Most hosts are in business to make money and they would lose money hosting your site. They have to pay from $0.3 to $5 per GB of transfer to upstream providers themselves. Almost all hosts that have "unlimited" plans specify in their acceptable use policies that no site can use an "excessive" amount of resources. If you use too much disk space, bandwidth, or CPU time, these "unlimited" hosts will ask you to upgrade or leave.
Is there any advantage to a host that uses a Cobalt RaQ as opposed to one that uses a normal Linux computer?
No. RaQs are made specifically for hosting and they have pre-installed software that is optimized for hosting but experienced hosts can build and administer their own server just as well for less money. RaQs do have an advantage of being physically smaller.
Can I run my own software on my site?
This depends on a web host and a plan. Most plans will allow running scripts in languages such as Perl or PHP. Some plans will also allow you to compile program in C/C++ and run them. Some Unix plans will also allow you to run "cron" which enables you to automatically execute programs or scripts at a specific time and date. However to get a full control over all aspects of your server, you will need a dedicated or co-located server instead of a shared plan.
Do I need a static IP address for my site?
Maybe. There are some advantages to having a unique IP for your site. When you change servers, you can point your users to a new IP, so they don't have to wait for the domain name change to propagate. With a static IP, it can also be simpler to upload and test your site before transferring the domain name to a new server. Setting up SSL is also much simpler. You may also not want to share your IP with some sites that could lead to your site being banned by search engines or spam lists.
Do I need to use host's search engine submission service?
No. Some search engine submission tools are better than others and some big search engines don't like automated submission. You should submit manually to major directories like Yahoo!, ODP, or Look smart, and you may also prefer to submit manually to major search engines.
Should I simply choose a cheapest plan?
We wouldn't recommend choosing any plan below $5 per month if you expect to get a reasonable level of technical support.
Will the bandwidth prices fall soon?
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